Deal brings advanced digital inspection technologies to claims management services to transform the adjustment and estimating process New York, August 21, 2017: Genpact (NYSE: G), a global professional services firm focused on delivering digital transformation for clients, today announced that it has acquired On Source, provider of a leading Inspection-as-a-Service (IaaS) product for property and casualty (P&C) insurance carriers and their customers. This transaction builds upon Genpact’s recent acquisition of BrightClaim and National Vendor that has significantly expanded the company’s U.S. claims management capabilities. Terms of the deal are not disclosed.
As part of its ongoing strategy to drive digital-led innovation and digitally-enabled intelligent operations for clients around the world, Genpact is investing in leading technologies that re imagine the customer experience and radically change how companies compete. On Source uses advanced technologies – such as real-time browser-based communication, self-service applications, and drones – to put consumers in control of their insurance claims and fundamentally transform the process for insurance carriers.
The On Source IaaS product will leverage Genpact Cora , Genpact’s artificial intelligence-based digital platform. The integration of Genpact Cora and the On Source product into Genpact’s end-to-end claims management capabilities will allow carriers to seamlessly write accurate estimates and manage supplements in a much quicker and more collaborative manner, resulting in significantly higher customer satisfaction.
“On Source has helped us improve our productivity, reduce our cycle times, and tap into loss adjustment expense, while we have simultaneously improved our quality and service levels. They have a well-run, very professional leadership team that I’m proud to partner with,” said Mark Hogue, director of material damage, salvage, and total loss, SafeAuto.
Corporate Comm India(CCI Newswire)
