- 9.9% increase in India for Time Definite International products
- Annual increase takes into account rupee depreciation, industry-specific costs, inflation and investments in service quality
- Effective January 1, 2015
Hyderabad, September 30, 2014 : DHL Express, the world’s leading international express services provider, today announced a general average price increase globally, effective January 1, 2015. In India, the average price increase will be 9.9%.
“DHL Express is committed to delivering great value for customers, and our annual price increase is one of a number of factors that allows us to ensure service excellence and a competitive offering over the long-term,” said Ken Allen, CEO, DHL Express. “We have a world-class express delivery network, in which we invest around EUR 500 million each year. Our major investments in 2014, including new facilities in Japan, the Middle East and North Africa, upgraded facilities across the UK and additional flights in all regions, have further strengthened this network. Perhaps more importantly, we have continued to invest significantly in our employees through our Certified International Specialists program, with the aim of instilling an insanely customer-centric culture at DHL. All of these measures are focused on helping our customers connect with their international partners, grow and prosper.”
“DHL’s annual rate increase is driven by the continuous investments made in the country to support growth and improve quality despite the impact of inflation on input costs. We are also faced with the added pressure of the depreciating rupee but are committed to continuously improve our service quality to our customers,” says RS Subramanian, SVP & MD, India, DHL Express.
DHL Express adjusts its prices annually, taking into account inflation and other rising costs in each of the more than 220 countries and territories that it serves. Price adjustments will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow. For more information, visit www.dhl.com. CCI Newswire
