Bangalore, November 19, 2017: Excelity Global , India and Asia Pacific’s largest payroll service provider, announced the launch of Excelia – an AI-powered chat assistant that addresses employee queries. Excelia manages specific processes, such as employee onboarding, training and information gathering and frees HR departments from much of the monotonous work that commonly keeps them from the core of their jobs. It taps into the Excelity’s central human resources (HR) information system and allows the ‘bot‘ to give “ instant and individualised responses” specifically tailored to an employee’s unique profile.
The interactivity and personalization available within Excelia via the contemporary conversational interface makes it an ideal choice for employee engagement and interaction across multiple business verticals. It is designed to be easily customizable, allowing users to complete everything from simple tasks to automating complicated workflows. Excelia uses machine learning and artificial intelligence to adapt to various tasks.
“ Excelia is an intelligent Chatbot provide automated solutions to tedious tasks, such as password reset, viewing payslip or tax reports, by making them as easy as sending a text or giving a spoken command ” said, Sudheer Noohu, Chief Platform and Technology Officer, Excelity Global.
AI implementations are set to explode within the next three years, with the global artificial intelligence market forecast to reach more than US$47 billion by 2020. “ Excelia is yet another example of our deep and 20 years long-standing commitment to automation that enables businesses run better, grow faster and co-create value for all employees ,” added Sabharwal.
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