New Delhi, May 22, 2014: Rana Motors, one of the leading providers of Maruti Suzuki cars in Delhi & NCR started a new trend in customer satisfaction by launching a first of its kind Mobile App.. The App ‘Rana Motors Accessbox’ enables existing customers of car dealership to reach out to dealership for any information, feedback or appointment in just a few clicks.
The App is developed by Autoninja and is currently available for Android based application which can be freely downloaded from Google Play Store. The App will soon be available on Apple Appstore for iphone users as well. Autoninja had also launched India’s First mobile app for any car dealership for Pratham Motors (Bangalore) last year. The App was also recommended as a Best Practice by Maruti Suzuki (issue #2013-14/bp/01).
The Mobile App is very modern and contemporary in design and at the same time very simply to use. Through the app, car owners have a direct chat line to the Rana CEO and can send honest feedback about their experience with the dealership.
Rana Motors Mobile App is the mobile car companion. The application connects with the dealership (Rana Motors) and pulls out the car details along with the complete service history. It sets automatic reminders for Insurance expiry, PUC expiry and service due date. The application helps in getting insurance and PUC documents on the mobile phone. If one gets a dent on the car, they don’t need to run to the dealer to get the estimate. Through the App, the customer can click a photograph of the dent & press “send” in the App. The dealer’s service team will reply with a cost estimate.
On the occasion Mr. R. S Rekhi, Director, Rana Motors opined “By launching ‘Rana Motors Accessbox’ we want to bring convenience to our customers by adopting latest technology. Now we are just one click away from our customers. We already have 300 active users in just fifteen days. The App truly gives meaning to our motto of ‘We Care, and It Shows”.
In today’s cluttered mobile app environment, Autoninja’s Accessbox mobile app is a refreshingly new product – a product that opens a true two-way channel of communication between a car dealership and its customers. It’s also a great way for a dealer to differentiate from other dealers in town – with a very unique user experience which creates a lasting impression.
Autoninja is one-of-a-kind startup, founder by promoters from IITs, IIMs and NID, which has found a unique niche in automobile sector. “Today almost 100% of car owners own a smartphone. So, we created a very unique platform, deeply integrated with Car dealer’s complex systems and processes. By doing so, we are able to automatically synch customer’s car details, due dates, documents and service history. So a user gets all that he needs to manage his car in a blink of an eye – like magic. This ‘wow’ has made our App huge success” Akhil Gupta, one of the promoters. CCI Newswire
