With the tie-up, Ziman becomes the world’s first-ever security service to avail a chat bot’s servicesThrough this tie-up, Ziman will enrich its all-encompassing personal safety features with the voice of Haptik’s chat bot, who will speak with the user if and when they feel unsafe while travelling. The chat bot will continue to ask questions related to the location, nearby landmarks, vehicle details, area details, time, and other emergency information and maintain an updated database of the same. Furthermore, the chat bot also has the ability to route the user to a human agent. This will add another layer of user engagement and assurance to the Ziman app.
Haptik has earned great accolades as a unique and easy-to-interact chat bot that can help any individual do more by setting reminders, paying bills, booking flights, as well as finding out great places to hang out. Having felt the need to create a safety-centric feature, especially considering the issues concerning the safety of women and road rage in India, it partnered with Ziman to implement this undoubtedly advantageous feature for the society.
Elaborating on the association, Haptik Co-Founder Aakrit Vaish said, “Ziman is the world’s first Personal security Service enabled by a chat bot. It has a host of features that provides personal safety, live tracking of pets, kids, and senior citizens, maintains Digital privacy while doing online transaction, creates a secure environment for mobile phones and offering eKYC aadhaar verification.
Ziman is backed by Response Management Services thru a 24×7 operated National Command Centre Through Haptik’s 24×7 chat bot, Ziman users can now find a friendly voice accompanying them throughout a lonely journey, assuring them of help at the click of a button while collecting all the necessary data simultaneously!”
With successive use, Haptik’s chat bot will also develop knowledge of the mode of commute of Ziman users, their occupation, frequency of travel, no. of family members, and their contact number etc. Elaborating on the value brought about by Haptik’s chat bot, Vishal Sriwastava VP ZICOM Care said, “While core surveillance and tech-based security measures were our forte, Haptik’s chat bot has brought in a real-time data accumulation-enabled security mechanism that provides much-needed comfort to a user in times of deep distress. Its conversational quality and deep learning-based mechanism ensures it learns quickly about the normal commuting behaviour of a user, and hence can swiftly detect any anomaly.”
One of the oldest chat bot platforms in the world, Haptik has earned accolades for its efficient and simple AI-based personal assistance. With this association, Haptik has once underlined its core values and highlighted its sustained efforts towards providing a convenient solution to India’s everyday concerns, such as the very fundamental desire to travel safely anywhere without worrying!
Corporate Comm India(CCI Newswire)
